Frequently asked questions
Short answers about renting and hosting on Ejaro. For anything else, write to support@ejaro.com.
What is Ejaro?
Ejaro is Saudi Arabia's first licensed peer-to-peer car sharing platform. Car owners (hosts) list their cars, and verified guests rent them by the day, week or month through the app.
Who can rent a car?
Anyone with a valid driving licence and ID who passes verification in the app. Visitors can use an international driving permit alongside their passport.
Is the car insured during a trip?
Yes. Every trip is covered by comprehensive daily insurance from Tawuniya, our exclusive insurance partner, from pick-up to return.
Is there a rental contract?
Every trip comes with a digital contract issued through the Transport General Authority's system, so both host and guest are protected without paperwork.
How much can I earn as a host?
It depends on your car and how often you share it. Hosts set their own daily price, and payouts go straight to their account after each completed trip.
How do I pay?
In the app, with mada, Visa, Mastercard or Apple Pay. Tabby and Tamara let you split the cost into instalments.
